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Building a Sales Relationship

Workshop Overview
The most effective salespeople don’t use a one-size-fits-all approach to selling. They know how to read the unique needs of each customer and relate to those needs. It’s a highly-developed skill, but it can be taught. In this workshop, we take the dizzying diversity of client needs, goals, and preferences and put them into a simple framework that makes sense to almost any salesperson. Participants learn how to adjust the sales process to acknowledge important preferences and values of their customers. The result is strong, lasting relationships with customers of all styles.

Objectives:
This program is designed to help participants:
   • Appreciate the diversity of their customers’ needs and motivations
   • Understand the need to adapt their sales strategy to meet the needs of their clients
   • Read the personal styles and buying needs of their customers
   • Create natural and influential relationships with their customers

 

Being Responsive to Customer Differences


Workshop Overview
It’s easy to forget just how much diversity there is among our customers. We get wrapped up in our own way of seeing things and rely too much on a single well-worn sales approach. This course reminds salespeople and managers how different customers truly are. It explains the DiSC ® model of human nature and helps people appreciate the distinct differences of each style. Participants learn to read the buying needs of different people and adjust the sales process accordingly. They gain insight into why certain customers are difficult for them, and they practice better ways to respond in those situations.

 

** What an amazing seminar! I was riveted to my seat. Craig is passionate, dynamic and the the information was priceless. - Warren Verity
 

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Thanks to you for being there, being organized, and being informative and well-prepared for keeping all of us on our toes. I enjoyed your presentation and am looking forward to implementing everything! - Jo Ann Baker, Embassy Suites Hotel

Thank you for a great afternoon, enjoyed your presentation and came away with some very good information on how to better deal with different types of people, also it was a lot of fun. You sure know how to keep the participants attention. - Buddy Penn, Musselman Hotels
 

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Objectives:
This program is designed to help participants:
   • Learn the DiSC model of human nature and its implications for their sales success.
   • Appreciate the need to tailor their sales style to the preferences of their customers.
   • Learn which strategies are most effective with different types if customers.
   • Understand how to adapt their sales strategies instinctively.
   • Develop more effective relationships with their customers.

Maximizing Your Strengths as a Manager

Workshop Overview
Managers have an influence over other people. Their strengths can be a terrific benefit for the people who work for them. And of course, their limitations can trickle down to create frustration, confusion, ore even paralysis for those they manage. Because they have this effect on others, managers have a responsibility to know themselves. Through DiSC ® Behavioral Assessments, this workshop gives managers a safe, fun way to understand and organize the strengths and challenges that they bring to the table. They gain a greater appreciation for the impact that their behavior has on others, and they discover how their personal style is read and filtered by different co-workers. As a result, participants learn to maximize their strengths, making both themselves and the people they manage more effective in the process.

Objectives
This program is designed to help participants:
  
Understand the strengths and challenges of their personal style
  
Recognize their conflict behavior and its effect on others
  
Appreciate all the different ways in which their behavior can be interpreted
  
Bet feedback on their personal interaction style
 

 

 

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Adventures in Attitudes
logoAdventures in Attitudes is a life-changing workshop that has been experienced by millions of people the throughout the world. Your life is an extension of your thoughts; you can never escape from yourself. That is the focus of the program -- you and your inner resources. Regardless of your age, occupation, or position in life, this program is for you.

Adventures in Attitudes will help you discover that you exist in a world of your own making, and that what you get out of the world is entirely up to you.  Business owners have found that sending their employees through the AIA workshop changes the workplace environment and enhances the bottom line through increased customer satisfaction, enhanced employee morale, a revived "team spirit" and reduced employee turnover. 

Let Adventures In Attitudes revive your workplace and your life! 

"Adventures in Attitudes" is a registered trademark of Inscape Publishing.

 

   
    DiSC Based Workshops:

*Communication

1. Improving Communication (Full-Day)
2. Adapting to Different Styles (Half Day)
3. Communication Effectiveness (Three Two-Hour Sessions)

*Conflict

1. Managing Conflict and Resistance (Full-Day)
2. Reducing Conflict (Full-Day)

*Interpersonal

1. Using your strengths to your advantage (Full-Day)
2. Building Greater Self-Awareness (Half-Day)


*Management

1. Maximizing Your Strengths as a Manager (Full-Day)
2. Recognizing and Removing Barriers to Performance (Full-Day)
3. Getting the Most From Your Key Contributors ((Half-Day)

*Sales

1. Building a Sales Relationship (Full-Day)
2. Being Responsive to Customer Differences (Half-Day)

*Team

1. Improving Team Effectiveness (Full-Day)
2. Improving Team Motivation (Half-Day)
3. Team effectiveness Series (Three Half-Day Sessions)
   

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