It’s About Time

www.craigkitch.com You have always heard that to be productive and successful you must be good at managing your time. I don’t buy it. In fact, as far as I am concerned, that is a bold face lie. How the heck can you manage time? Time is intangible. It marches on second by second, year after […]

It’s About Time

www.craigkitch.com You have always heard that to be productive and successful you must be good at managing your time. I don’t buy it. In fact, as far as I am concerned, that is a bold face lie. How the heck can you manage time? Time is intangible. It marches on second by second, year after […]

Not My Problem

I learned a hard lesson about 20 years ago. An air conditioner in my hotel was malfunctioning and I was procrastinating the repair for a couple of reasons. First, I did not want the expense in the current quarter. I was on the bubble for profit goals and if I could just push the expense […]

I Don’t Trust You

You will agree that trust is foundational for any relationship, business or personal. Trust is rarely formed accidentally, especially in the workplace. It requires intentional actions, beginning with management. A few years back, I ran a business with an outside sales force. They were pretty good at their jobs and the Director of Sales was […]

Know Your Sweet Spot

I am writing this column from about 35,000 feet, on my way to an engagement in Kansas City; once again flying my favorite airline: Southwest. Not that they are the fanciest thing going or even the least expensive every time, but they sure are consistent and they have performance and productivity down to a art. […]